MSpace

Service Setup Wizard

Provide your interaction details and documents to instantly trigger your MSpace setup pipeline.

Step 1: Your Details

Please provide your contact information. We verify this to ensure secure communication.

CA Regulatory Compliance Notice: We do not allow Political (aspirants, campaigns, parties), Betting, or Gambling applications due to Communications Authority of Kenya (CA) restrictions.
Lowercase letters/numbers only. This username will also serve as your M-Pesa Paybill 778827 Account Number once approved.
Your official Service Quotation & Account Credentials will be sent to this email.
Your OTP will be sent to your WhatsApp and Email. Not on WhatsApp? Check your inbox.

Step 2: Service Selection

Select the service you are providing requirements for.

Bulk SMS Requirements
  • Copy of Business Registration Certificate / Business Permit
  • Copy of KRA PIN
  • Duly filled and signed authorization letter.
  • One-time setup fee of KES 6500

Please adhere to guidelines for your Sender ID (max 11 chars, matched to business name, no special chars except space/hyphen/underscore).

USSD Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Client Form
  • Rules and Regulation for USSD agreement
  • Shared USSD (*702#) Tiers (VAT Exclusive): 1 Digit (e.g. *702*6#): Setup Ksh 10,000 + Monthly Ksh 25,000 | 2 Digits (e.g. *702*23#): Setup Ksh 5,000 + Monthly Ksh 10,000 | 3 Digits (e.g. *702*325#): FREE Setup + Monthly Ksh 8,000 FREE SETUP | 4 Digits (e.g. *702*4510#): FREE Setup + Monthly Ksh 5,000 FREE SETUP
Dedicated Shortcode Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Setup fee: KES 15,000 + VAT (Monthly: KES 15,000 + VAT)
Shared Shortcode Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Setup fee: KES 5,000 + VAT (Monthly: KES 2,500 + VAT)
Bulk Email Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Free Setup. Minimum purchase worth KES 5,000

No additional technical fields needed right now. Our team will contact you for SMTP credentials if required.

M-Pesa Integration Requirements
  • Business Registration / KRA PIN / Authorization Letter
  • Set-Up Fee KES 10,000 + VAT & Bulk SMS Account KES 6,500
  • Till Number or Paybill obtained directly from Safaricom
Survey (Short Code) Requirements
Survey (Phone Number) Requirements

Step 3: Document Uploads

You may upload supporting documents now or submit your application first and provide them later. (Max size: 5MB per file)

You may provide this later.
You may provide this later.
You may provide this later.

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MSpace AI
MSpace
Ms. Bonga
Ms. Bonga Virtual Assistant • Online
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