Send personalised WhatsApp messages at scale — rich media, interactive templates, quick-reply buttons, and automated broadcasts. 98% open rate vs 20% for email.
MSpace gives your business direct access to the Meta WhatsApp Cloud API — the same infrastructure powering WhatsApp for 2 billion+ users. You get a verified business profile, a dedicated phone number, and full messaging capabilities without needing to manage any of the technical infrastructure.
Send high-resolution images, promotional videos, PDF documents (invoices, catalogues, event tickets), and audio messages — all delivered inside WhatsApp.
Create pre-approved message templates with Quick Reply buttons (Yes/No), Call-to-Action buttons (Visit Website / Call Us), and dynamic variable personalisation per recipient.
Display your logo, business hours, and website directly on your WhatsApp profile — giving customers confidence that they're talking to the real you, not a scammer.
Track sent, delivered, read, and failed messages in real-time. Know exactly who has seen your broadcast and optimise campaigns for maximum ROI.
Upload your contact list (Excel or address book), compose once, and blast to thousands of customers simultaneously with personalised content for each recipient.
Trigger WhatsApp messages directly from your own system using our simple REST API — authenticated by API key, available in Java, PHP, Python, and Node.js.
From SMEs to large enterprises — real-world scenarios where WhatsApp outperforms.
Order confirmations, shipping updates, promotional flash sales with product images, and abandoned cart nudges — all delivered in the app customers already love.
Appointment reminders, prescription notifications, lab result alerts, and post-visit follow-up — with HIPAA-compliant messaging for patient privacy.
Transaction alerts, loan repayment reminders, policy renewals, and two-factor authentication codes via a trusted, end-to-end encrypted channel.
Student fee reminders, exam timetables, results notifications, and course materials delivered as PDF documents straight to students' phones.
Booking confirmations, check-in reminders, hotel upsells (e.g. spa/restaurant), and itinerary PDFs — creating a VIP experience for guests.
Real-time package tracking with interactive Quick Reply for re-scheduling delivery, proof-of-delivery photos, and driver ETA notifications.
Seasonal promotions, product launch announcements, and loyalty programme updates with branded images and direct call-to-action buttons.
Allow customers to raise support requests via WhatsApp. Agents reply from a central dashboard, creating a seamless omni-channel support experience.
We've been powering business communications in East Africa for over a decade.
Trusted by 5,000+ businesses from startups to multinationals including Safaricom, Sanlam, and Airtel.
Local Kenyan support team with onboarding specialists who guide you from WABA registration to first broadcast.
Enterprise-grade infrastructure with guaranteed uptime backed by a service level agreement.
Manage WhatsApp, SMS, Email, USSD, and M-Pesa integrations from a single MSpace account — one bill, one dashboard.
Pre-paid credit model with no monthly fees. Pay only for what you send. Volume discounts available for high-frequency senders.
We handle your WABA (WhatsApp Business Account) onboarding and verification directly with Meta so you don't have to navigate it alone.
No setup fees. No monthly subscriptions. Pay per message. Top up your credits anytime.
* Pricing shown is for utility messages. Marketing and authentication message costs may vary based on Meta's pricing. Contact us for a tailored quote.
Fill in the form and our team will set up your WhatsApp Business Account, help you get your first template approved, and load your credits — all within 24 hours.
Kenya Office
Elysee(Ntashart) Plaza, Kilimani Road, 2nd Floor Suite 4A
Uganda Office
Kampala, Makerere Hill Road, Ham Towers, 3rd floor, Suite No HT 25
Are you a new or existing client?
Are you a new or existing client?
