USSD Service

Mspace Ussd Kenya


Unstructured Supplementary Service Data (USSD) is a protocol used by GSM cellular telephones to communicate with the service provider's computers. USSD can be used for WAP browsing, prepaid callback service, mobile-money services, location-based content services, menu-based information services, and as part of configuring the phone on the network. USSD messages are up to 182 alphanumeric characters in length. Unlike SMS messages, USSD messages create a real-time connection during a USSD session. The connection remains open, allowing a two-way exchange of a sequence of data. This makes USSD more responsive than services that use SMS.

Advantages ofUSSD

  • Easy to use
  • Interactive
  • Accessible from any mobile phone
  • No special phone setting
  • High frequency and more flexible

USSD can be used for various functions;

  • To check account balances for mobile banking
  • To pay bills
  • To run a survey and collect poll feedback
  • To issue vouchers and coupons
  • Roaming with prepaid services

USSD Service pricing

Dedicated USSD

Test bed service Connection to test environment for 30 days Ksh 20,000+VAT
Live ussd code on post-pay Customers are charged to accesscode Deposit:Ksh 35,000+VAT
Monthly fee:Ksh 30,000+VAT
Live ussd code on pre-pay Customers are NOT charged to access code Deposit:Ksh 35,000+VAT
Monthly fee:Ksh 30,000+VAT
Extension of test bed service To extend the test environment beyond 30 days Ksh 25,000+VAT

NB: on Post-pay tarrifthe corporate will be charged on behalf of the customer ,the below matrix will apply

Number of transactions per Month 0-50,000 50,001-100,000 100,001-250,000 250,001-500,000 500,001-1,000,000 1,000,000+
Cost 1 Way (Tax Incl) 1.6 1.4 1.3 1.1 0.9 0.6

On prepay tariff the customer can be charged either of the below transactional fee:

Services Transaction Fee( 180 seconds)
Banking institutions & Sacco's Ksh 1/=
General content & service Ksh 1/=

Shared USSD

  1. Setup: One-off Ksh 10,000 +vat. Amount is required in advance
  2. Monthly fee Ksh 5,000 +vat
  3. Monthly maintenance: Nil


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